Right of withdrawal
You have the right to revoke this contract within 14 days without giving any reason. The revocation period is 14 days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.
To exercise your right of revocation, you must inform us
Samako Cleaning Laanenderweg 17 1812 PW Alkmaar Netherlands Phone: +31 85 303 8845 Email: info@samako.nl
Notify us of your decision to revoke this contract by means of an unequivocal statement (e.g., a letter sent by post or an email). You may use the attached model revocation form for this purpose, but it is not mandatory.
To comply with the revocation period, it is sufficient that you send the notification of exercising the right of revocation before the revocation period expires.
Consequences of the revocation
If you revoke this contract, we are obliged to refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and in any case no later than 14 days after the day on which we received the notification of your revocation of this contract. For this refund, we use the same payment method you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever occurs earlier.
You must return or hand over the goods to us without delay and in any case no later than 14 days after the day on which you informed us of the withdrawal from this contract:
Monta Breda Zoete Inval 4 4815 HK Breda Netherlands
The deadline is met if you send the goods before the expiry of the 14-day period. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling the goods beyond what is necessary to establish their nature, characteristics, and functioning.
Special provisions
Exclusion of the right of withdrawal for entrepreneurs: The right of withdrawal applies exclusively to consumers within the meaning of Article 6:193a BW. Entrepreneurs do not have the right of withdrawal.
Exclusion of the right of withdrawal for certain goods: The right of withdrawal does not apply to sealed goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been broken after delivery (e.g., cleaning agents and liquids).
Model withdrawal form
(If you wish to revoke the contract, please fill out this form and send it back.)
To: Samako Cleaning Laanenderweg 17 1812 PW Alkmaar Netherlands E-mail: info@samako.nl
Hereby I/we (*) inform you that I/we (*) revoke the contract concerning the sale of the following goods (*)
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for written notification)
Date
(*) Strike out what does not apply.
Do you want to return or exchange your item?
Click on the link below and you will be redirected to our return portal.

