Contact Samako
Questions about a Samako product or need help using it? We’re here to help.
- Email us at info@samako.nl
- We’ll reply as soon as possible.
- Honest advice from real people
Practical help with your Samako products
Track your orderEasily track your order from our warehouse to your doorstep.
Find your order
Send us a messageEmail us and we’ll help you with your question.
Send email
Start a returnWant to return your order? Start your return online.
Start a return
Frequently asked questionsFind answers to common questions about Samako.
View the FAQHow can we help you?
Orders & deliveryDelivery times, shipping costs and tracking your order.
Returns & cancellationsHow to cancel, exchange or return an order.
MaintenanceHow to clean and maintain your Samako device.
TroubleshootingStrange noise, reduced suction power, or other issues? Start here.
WarrantyHow long your warranty lasts, what it covers, and how to make a claim.
Other questionsHave a different question? Get in touch.
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