Contact Samako
Do you have questions about our products, need advice on cleaning solutions, or help using your new Samako appliance? We’re here for you.
- Email us at info@samako.nl
- You will receive a response as soon as possible
- Honest advice from real people
Fast and efficient—just like our appliances
Track your orderEasily track your order from our warehouse to your doorstep.
Find your order
Send us a messageSend us an email and we’ll be ready to help you right away.
Send email
Register a returnNot satisfied? No problem—register your return in just a few clicks.
Start return notification
Frequently asked questionsThe questions we receive most often, with a clear answer right away.
View the FAQHow can we help you?
Order & deliveryFrom shipping costs to delivery times: everything about the journey to your doorstep.
Returns & cancellationsCancelling, exchanging, or returning: how it works and what you’ll get back.
MaintenanceKeep your device in top shape with these tips & tricks.
TroubleshootingStrange noise, reduced suction power, or other issues? Start here.
WarrantyHow long your warranty lasts, what it covers, and how to make a claim.
OtherQuestions about collaborations or something completely different? We can help with that too.
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