Other questions

In which currency are the prices on the website shown?

All prices are in EURO.

I have a question that has not been answered

Absolutely, we are here to help you make your home beautiful! Send us an email at info@samako.nl, and we will be happy to help you further. We receive a large number of emails. If you want to get a quick response, include your order number and clearly describe the problem. Thank you.

Submit a complaint

Something may always happen that does not go entirely as planned. We recommend that you first notify us of complaints by emailing info@samako.nl.

If this does not lead to a solution, you can submit your dispute for mediation via WebwinkelKeur.

Consumers in the EU can also submit complaints via the European Commission's ODR platform. If your complaint is not already being handled elsewhere, you are free to file it there.